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Supplier News

Email your funeral service supplier news to suppliernews@nfda.org.

News from funeral service education program should be sent to schoolnews@nfda.org.

News will be considered for publication on the NFDA website and in The Director and/or Memorial Business Journal as space allows.

All material is subject to editing and space availability.

DEAD RINGERS HIRES THOMAS, UNVEILS ENHANCED CUSTOMER-EXPERIENCE SUPPORT SERVICES

July 11, 2025
Dead Ringers has appointed Brent Thomas, who holds more than 28 years of deathcare experience, as head of business development. He started in cemetery and funeral preneed sales before quickly advancing into sales leadership roles. After joining Batesville in 2002, he helped launch a pet-cremation st...
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FIRST LOOP BIOTECH BURIAL HELD IN NORTH AMERICA

July 11, 2025
Since 2021, Loop Biotech, based in the Netherlands, has facilitated thousands of mushroom-casket burials across Europe. A service in Industry, Maine, on June 2, 2025, marked the first such burial in North America. For her father’s burial, artist Marsya Ancker selected the Loop Living Cocoon mu...
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STARMARK LOCAL CELEBRATES FIRST ANNIVERSARY

July 11, 2025
Vandor Corporation is celebrating the first anniversary of its Starmark Local distribution center in Statesville, North Carolina. Starmark Local opened in May 2024 and tackled some challenges, including Hurricane Helene, in its first year. Starmark Local started with Haley Cowles as service cente...
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HERITAGE FAMILY PARTNERS WITH TRIBUTE TECHNOLOGY

July 11, 2025
Succession-planning company Heritage Family has formed a strategic partnership with Tribute Technology. As the first step of this collaboration, all 66 websites for Heritage Family locations were moved to the Tribute Technology platform, providing enhanced digital solutions for funeral homes across ...
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LEGACY.COM UNVEILS MARKETIQ

July 11, 2025
Legacy.com recently introduced MarketIQ, a competitive intelligence report designed exclusively for funeral professionals. MarketIQ equips funeral homes with real-time data – delivered monthly via a simple, easy-to-read spreadsheet – to help them drive growth and make smarter marketing d...
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THACKER OPENS 19TH DISTRIBUTION CENTER

July 11, 2025
Thacker Caskets has opened its 19th distribution center, located in Belleville, Illinois. This facility serves the greater St. Louis, Missouri, area, and Chris Boeglar is warehouse manager of the site. The new distribution center enables the company to provide quicker turnaround times, enhanced l...
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A.M. BEST RATES FEDERATED MUTUAL GROUP COMPANIES

July 11, 2025
In April, A.M. Best Company, the most widely recognized provider of insurance-industry ratings and financial data, confirmed its A+ rating for Federated Mutual Group and Federated Life. Federated Mutual Group includes Federated Mutual Insurance Company, Federated Service Insurance Company, Federated...
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PLOTBOX APPOINTS TIMMONS AS HEAD OF E-COMMERCE

July 11, 2025
PlotBox recently appointed Deena Timmons as head of e-commerce. In this position, she will drive PlotBox’s EverAfter Cemetery and funeral e-commerce strategy. She brings a wealth of deathcare experience to the role and was a founding member and leader at Tribute Technology. Said Timmons abo...
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MATTHEWS ACQUIRES DODGE

July 11, 2025
Matthews Memorialization, a division of Matthews International Corporation, has acquired The Dodge Company, a leading supplier of embalming chemicals and supplies as well as a variety of other deathcare products. Dodge CEO Tim Collison has made a long-term commitment to continue leading Dodge as par...
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JCG 2025 Performance Tracker X Trends and Insights Report Available

June 10, 2025
Johnson Consulting Group (JCG) has released its 2025 Performance Tracker X Trends and Insights Report, powered by J3Tech Solutions. Performance Tracker X is the company’s complete customer service management tool that surveys families to evaluate staff and financial performance. With real-time...
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