With cremation rates hitting 55% nationwide, NFDA recognized the need to offer a Cremation Certification Program developed by funeral directors for funeral directors. Mike Nicodemus, Vice President of Cremation Services, joins Gabe Schauf to discuss how this program provides attendees with the framework to run an impeccable, successful operation. While the Cremation Certification Program has been a staple of NFDA’s outstanding education options, it is now offered virtually giving attendees access to critical information without the need to travel. Past attendees Francheskia Fenderson and Brandon Rogers-Plott join in to talk about their experience and the value it has brought to their firms.