NGLIC Launches G.R.I.T. Awards, Adds Dedicated Funeral Home Support Service > National Funeral Directors Association (NFDA)
  • For Families
  • Suppliers
  • The Foundation
  • Store
  • News
    • In the News
    • COVID 19
    • Media Center
  • Connect With Us
    • Podcast
    • Blog
    • Contact us
  • Become a Member
Search Cart Login
National Funeral Directors Association (NFDA)
Cart
Search
Login
  • Become a Member
  • Conferences
    • Advocacy Summit
    • Consumer Trends Conference
    • Embalming & Restorative Art Seminar
    • Futures Forum
    • International Convention & Expo
    • Call for Presentations
    • Service of Remembrance
    • Leadership Conference
    • Meet the Mentors
    • Professional Women's Conference
    • Inspiration Award
  • Membership
    • Become a Member
    • Membership Value Meter
    • Member Perks
    • SupportLinc Member Assistance Program
    • Discount Advantage Program
    • Endorsed Providers
    • Recognition Programs
    • Member Directory
    • Code of Professional Conduct
    • Committees & Groups
  • Resources
    • Legal & Compliance
    • Business & Technical
    • Operations & Management
    • Take 5 Series
    • Music and Webcasting Licenses
    • Remembering A Life
    • Media Relations
    • Marketing Materials
    • Publications
    • Research
    • Serving Veterans
    • Alternative Disposition
    • Find a Funeral Home
    • Find A Supplier
  • Education
    • Education Overview
    • National Emerging Leaders Program
    • Search CE By State
    • Calendar of Events
    • Webinars
    • On-Demand Learning
    • Certification & Training Programs
    • International Professional Achievement Certificate
    • Licensing Boards & Requirements
  • Careers
    • Become a Funeral Professional
    • Journey to Serve
    • Find/Post a Job
    • Licensing Boards & Requirements
    • Schools/Education
    • Scholarships
    • Work at NFDA
  • Advocacy
    • Overview
    • Current Issues
    • Get Involved
    • Donate to the PAC
    • Advocacy Summit
  • News
    • In The News
    • COVID-19
    • Media Center
    • Blog
  • Conferences
    • Advocacy Summit
    • Consumer Trends Conference
    • Embalming & Restorative Art Seminar
    • Futures Forum
    • International Convention & Expo
    • Call for Presentations
    • Service of Remembrance
    • Leadership Conference
    • Meet the Mentors
    • Professional Women's Conference
    • Inspiration Award
  • Membership
    • Become a Member
    • Membership Value Meter
    • Member Perks
    • SupportLinc Member Assistance Program
    • Discount Advantage Program
    • Endorsed Providers
    • Recognition Programs
    • Member Directory
    • Code of Professional Conduct
    • Committees & Groups
  • Resources
    • Legal & Compliance
    • Business & Technical
    • Operations & Management
    • Take 5 Series
    • Music and Webcasting Licenses
    • Remembering A Life
    • Media Relations
    • Marketing Materials
    • Publications
    • Research
    • Serving Veterans
    • Alternative Disposition
    • Find a Funeral Home
    • Find A Supplier
  • Education
    • Education Overview
    • National Emerging Leaders Program
    • Search CE By State
    • Calendar of Events
    • Webinars
    • On-Demand Learning
    • Certification & Training Programs
    • International Professional Achievement Certificate
    • Licensing Boards & Requirements
  • Careers
    • Become a Funeral Professional
    • Journey to Serve
    • Find/Post a Job
    • Licensing Boards & Requirements
    • Schools/Education
    • Scholarships
    • Work at NFDA
  • Advocacy
    • Overview
    • Current Issues
    • Get Involved
    • Donate to the PAC
    • Advocacy Summit
  • For Families
  • Suppliers
  • The Foundation
  • Store
  • Podcast
  • Blog
  • Contact us

Supplier News

In The News
Home News In The News Supplier News

Supplier News

Email your funeral service supplier news to suppliernews@nfda.org.

News from funeral service education program should be sent to schoolnews@nfda.org.

News will be considered for publication on the NFDA website and in The Director and/or Memorial Business Journal as space allows.

All material is subject to editing and space availability.

NGLIC Launches G.R.I.T. Awards, Adds Dedicated Funeral Home Support Service

February 06, 2025

National Guardian Life Insurance Company launched its inaugural G.R.I.T. Awards during its December 2024 End of Year Celebration. The awards incorporate the company’s vision for the future – “Together for Tomorrow” – into its team members’ daily professional lives. Peer nominations recognize and celebrate colleagues for their outstanding achievements and performance. The awards highlight the winning mindsets that need to be demonstrated by every employee in order to deliver/accomplish NGLIC’s goals and vision. There are four G.R.I.T. Award categories:

• Growth and Personal Development Award: Oscar Hernandez Tinajero, technical support. The recipient sets clear professional- and personal-growth objectives. They hold themselves accountable for their own growth and NGLIC accountable for support. The individual also embraces courageous conversations and chooses to stay resilient through challenges.

“Oscar is driven to learn and advance his career at NGLIC by challenging himself,” shared one nominator. “He joined the IT customer service team from a business role, volunteered to join the implementation team for the Data Center move-out weekend and has now volunteered to assist a more technical team in order to challenge himself and further his career…”

• Resilience and Accountability Award: Jen Hatton, senior commissions administrator. This award recipient is resilient and perseveres. They believe in holding themselves and others accountable for actions and outcomes. Commitment to results and follow-through is a basis of their work ethic.

Said one who nominated Hatton: “She sets an amazing example of resilience and accountability on the commissions team. Jen’s continual commitment to finding solutions and generating new ideas, even in difficult situations, is a testament to her resilience and perseverance. She also leads by example by keeping herself accountable…”

• Initiative, Drive and Execution Award: Jessica Miller, assistant vice president of financial planning, payroll and disbursements. This award is for the team member who takes initiative with a bias for effective action. They ask for help when needed and look beyond daily tasks to effectively execute plans.

“Jessica has worked tirelessly to improve key processes,” said a nominator. “She drove the implementation of a new accounts payable software, which enabled better workflow, tracking and automation of disbursements coding. She overhauled the budget process and has worked collaboratively with every budget owner throughout NGLIC to help them understand their costs and plan accurately for the coming year. Jessica executes on every task she takes on and has a true drive for excellence…”

• Trust in Each Other Award: Lisa Warner, claims adjudicator. This award recognizes a person who has demonstrated trust in themself, their peers and their leaders. They empower others, are self-empowered, and delegate, as well as foster, open communication by giving and receiving constructive feedback. Collaboration within and across teams is paramount to their work.

According to one nominator, “Lisa is always available to help deal with complicated claims or to help train newer members on different types of claims. She has been the point person on several complicated claims this year, some of which have involved multiple beneficiaries who have unique needs and questions. She also has a wonderful personality and adds so much to the team.”

In other news, NGLIC has implemented a funeral home support phone line, a dedicated resource to help funeral directors and employees. “Our dedicated funeral home support team is here to assist funeral homes with filing claims, reporting, and answering general questions about in-force policies,” said Drew ­Prenli, assistant vice president of customer and distribution solutions. “Since launching this dedicated phone line in September 2024, our knowledgeable team has handled thousands of calls, resolved a wide variety of issues and received overwhelmingly positive feedback from funeral homes that have utilized this service.” nglic.com

25 Latest Articles View News List | Search News
In The News
  • NFDA News
  • Consumer News
  • Supplier News
  • Members in the News
  • Death Notices

NFDA Mission Statement

The National Funeral Directors Association is the world’s leading, largest and most trusted association to support funeral professionals. We provide our members with critical information, innovative tools, resources and the professional community they need to serve families, run sustainable businesses and become pillars in their communities.

Connect With Us

  • Twitter
  • LinkedIn
  • Facebook
  • Youtube
  • NFDA Podcast
  • NFDA Blog
Toll-free
800-228-6332
Phone
262-789-1880

Quick Links

  • About NFDA
  • The Foundation
  • In The News
  • Contact Us
  • The Director
  • NFDA Blog
  • Conferences
  • Membership
  • Resources
  • Education
  • Advocacy
  • Podcast
  • NFDA Store
  • Career Center
  • Remembering a Life
    • For Funeral Directors
    • For Families
  • Suppliers

Quick Links +

  • About NFDA
  • The Foundation
  • In The News
  • Contact Us
  • The Director
  • NFDA Blog
  • Conferences
  • Membership
  • Resources
  • Education
  • Advocacy
  • Podcast
  • NFDA Store
  • Career Center
  • Remembering a Life
    • For Funeral Directors
    • For Families
  • Suppliers
© 2025 by National Funeral Directors Association. All Rights Reserved. Terms Of Use Privacy Statement
Back to top
This site uses cookies - you have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NFDA services or websites you visit.
To learn more about what cookies are and how to manage them visit AboutCookies.org
This site uses cookies to help deliver an engaging user experience.
To learn more about what cookies are and how to manage them visit AboutCookies.org
This site uses cookies - you have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NFDA services or websites you visit.
To learn more about what cookies are and how to manage them visit AboutCookies.org