Batesville Launches Batesville Connect, Updates Website > National Funeral Directors Association (NFDA)
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Email your funeral service supplier news to suppliernews@nfda.org.

News from funeral service education program should be sent to schoolnews@nfda.org.

News will be considered for publication on the NFDA website and in The Director and/or Memorial Business Journal as space allows.

All material is subject to editing and space availability.

Batesville Launches Batesville Connect, Updates Website

July 19, 2022

Batesville recently launched Batesville Connect, a digital experience that allows funeral directors to access account information, order and track products, pay bills and manage their business with the company. Using the world-class SAP Commerce Cloud platform to deliver a better online experience and accessed through the company’s secure website, Batesville Connect provides unprecedented levels of convenience, confidence and control.

Batesville Connect’s customer dashboard serves as the central access point to a wide range of tools and information, including detailed product information, personalization options and product suggestions; simplified online buying, including enhanced search/filter options and an intuitive checkout process; casket delivery tracking; and convenient administration capabilities, including bill review and payment, comprehensive order history, management of account user permissions and more.

The customer dashboard also provides convenient links to other frequently accessed tools, such as the Product Showroom, Meaningful Selections and the new Batesville Resource Center, where registered users can view the latest industry trends, product updates, educational offerings and more.

In other news, Batesville has given its corporate website a fresh new look and improved user experience with more product information, resources to help grieving families and a funeral home locator. batesville.com/connect

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