Arrangements are at the heart of meaningful funeral service, and NFDA’s Virtual Arrangement Solutions Academy is designed to help you approach them with greater confidence, clarity and connection.
This live, interactive training series will meet March 9, 11, 16 and 18 from 4–5:30 p.m. CT, offering a flexible learning experience you can join from anywhere. Led by NFDA trainer Lanae Strovers, the Academy brings together funeral professionals in a small-group setting to explore real-world strategies you can apply immediately.
Throughout the four sessions, participants will strengthen their ability to:
- Build trust and connection with families
- Clearly communicate value and options
- Design services that are both meaningful and personal
- Navigate arrangement conversations with confidence and compassion
The Virtual Arrangement Solutions Academy isn’t about scripts or one-size-fits-all answers. It’s about sharpening your skills, learning from peers and gaining practical tools that support better outcomes for both families and your firm.
If you’re looking for focused professional development without travel, this Academy delivers.
Space is limited; click here to reserve your spot today.