97.1% of attendeed of NFDA's in-person and virtual Arranger Training workshops rated the quality of their experiences as Excellent or Very Good! 

"After attending an Arranger Masterclass with Lanae, I feel more confident in my ability to serve families at their time of highest need. She provided us with correct language to use, skills to best assess stressful situations, and how to adequately guide families through the funeral arranging process. I am grateful for her care and attention and for encouraging us all. Lanae inspired me to provide the utmost empathy and compassion to families and to be confident when doing so." ~Emily Gerdts