The United States Postal Service (USPS) is the only shipping company that ships cremated remains. As previously reported, to increase the visibility of packages containing cremated remains and to ensure those packages are more secure for processing and a timely delivery, effective March 1, 2025, customers will be required to use USPS Priority Mail Express Cremated Remains boxes (BOX-CRE) for all cremated remains shipments. This includes remains shipped as jewelry, blown glass or other works of art.

We recommend that you order a few cremated remains kits to keep on hand to serve your customers. Please go to the Postal Store® by clicking on the link below:

Kit 1 — Click here to order

Kit 2 — Click here to order

If you do not have any kits in stock, please inform the families you serve that they must order the kits online from the Postal Store® if they are going to ship remains; post offices will only have a limited number of kits in stock.

If you need information about how to ship cremated remains, please review: 

Publication 139, Cremated Remains

Publication 52, Hazardous, Restricted, and Perishable Mail 

Cremated Remains “How-To” Video

For questions on shipping cremated remains go to USPS.com, Frequently Asked Questions.