NFDA had an unrivaled slate of education during the 2023 International Convention & Expo in Las Vegas. NFDA offered sessions that addressed technical skills; business management; the value of ceremony; marketing and community outreach; grief and bereavement; and more. The sessions offered tangible takeaways to help funeral professionals better understand the evolving needs of families and build thriving businesses.

If you placed an order for a recording of a convention education session recordings while you were in Las Vegas, they are available on the “Downloads” section of your member profile page.

If you didn’t place an order, you can still do so! Recordings of the following sessions are available for purchase as digital downloads. Each recording is $10. To place an order: 

• Visit the NFDA Store – 2023 NFDA Convention education sessions are listed a featured items on the main page of the store; you can also search by session title
• Call your member services representative at NFDA: 800-228-6332

Sunday, September 10 Workshops – click here for session descriptions.

• Succession Planning and Investing in Key Employees, Stewart VanDuzer, Bryan Evans  
• Don’t Fear Transparency with Online Pricing, Kara and Marty Ludlum  
• Improv for Funeral Directors, Joseph Thomas  
• Delivering Phenomenal Preneed Experiences, Tyler Anderson  
• Foundations for Trust in Funeral Service, Melissa Posey Loose  
• Let’s Talk: Serving Today’s Families, Effie Anolik  
• When a Child Dies: Creating a Community of Care, Betsy Hawley, Buffy Peters, Vicki Jay  
• How do You Drive a Tesla Without a Battery?, Alan Creedy, Danny Jefferson  
• Stand Out to Tech-Savvy Families, Zack Moy  
• The Dirt on Natural Organic Reduction, Katey Houston, Brienna Smith  
• Recording Native American Race on Death Certificates, Dr. John Hough  
• Mending the Generational Divide, Antonio Green, Allyse R. Worland  
• Walking a Peaceful Path through Pet Loss, Anna McClain  
• Washington Insider: Current Federal Developments & What You Need to Know, Lesley Witter  

Monday, September 11 Workshops – click here for session descriptions.

• Suicide Risk Within the Deathcare Profession, Sara Murphy 
• Department of Defense Overseas Mortuary Operations, Trevor Dean, Brooke Gurevich 
• The Importance of Proper Paperwork, Mike Nicodemus 
• How to Invest Your Advertising Dollars Wisely, Bill Johnston 

Tuesday, September 12 Workshops – click here for session descriptions.

• Funeral Rule Compliance and Update on the FTC Rule Review, Chris Farmer 
• Compassion Fatigue: How to Mitigate Funeral Care Burnout, Lynda Cheldelin Fell 
• Transformative Times: Death Care for the Transgendered Community, Faith Haug 
• Leveraging AI in the Service of Families, Christopher Costello 
• Diversity, Equity and Inclusion in Loss and Grief, Dr. Tashel Bordere 
• Engage and Empower: Time and People Management, Tim Bridgers 
• Connecting Homicide Victims’ Families with Resources, Kristina Rose 
• Her Majesty the Queen’s Funeral: A Behind the Scenes Look, Tim Purves 

Wednesday, September 13 Workshops – click here for session descriptions.

• Closing the Deal – Grow by Acquisitions, Jeff Smith