In the new year, resolve to enhance your customers’ experience.
In episode 33 of NFDA’s podcast A Brush With Death, host Gabe Schauf talks with Mark Busch, a former funeral home owner and licensed CX (customer experience) coach. Mark and Gabe will discuss the basics of improving the way your customers view your business and how to make them part of your “marketing team.”
Tune in tomorrow, January 11, wherever you get your podcasts or online at www.nfda.org/podcast.