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Five Ways You Can Communicate with Families About COVID-19 Today

May 20, 2020

Communities throughout the country are in various stages of easing COVID-19-related restrictions. It’s important that you continue keeping the lines of communication open with your community. NFDA has created numerous tools to let your community know that you are there to help them explore their options and support them on their grief journey.

1. Share the New, Free COVID-19 Grief Booklet with Families (and other community partners like hospices. hospitals, clergy and grief centers)

Funded by the Funeral Service Foundation’s COVID-19 Crisis Response Fund and created in partnership with NFDA as part of its consumer outreach and education initiative, Remembering A Life, the booklet Grieving Alone and Together: Responding to the Loss of Your Loved One during the COVID-19 Pandemic offers guidance to anyone who has experienced the death of a loved one during the pandemic or who would like to learn how they can support those who have.

The booklet is available in English and Spanish for free to anyone who has experienced the death of a loved one or who would like to learn how they can support those who have. Learn more and get free copies for your community. 

 

2. Link to the Remembering A Life COVID-19 Consumer Information Hub From Your Website or Via Social Media

Through NFDA’s consumer outreach initiative, Remembering A Life, we are developing tools to help consumers better understand the role funeral service plays during the pandemic, funeral options, grief resources and how they can work with funeral directors to create a meaningful tribute under the most challenging circumstances. The COVID-19 Consumer Information Hub is the consumer's resource for the information they need to better understand the ways COVID-19 is changing mourning rituals and grief. 

Remembering A Live COVID-19 Information Hub

 

3. Visit, Follow and Share Remembering a Life Social Media

NFDA is regularly posting information and resources of value to families on its consumer-facing social media platforms. Follow Remembering A Life and share (or retweet) the posts on your funeral home's social media sites.

Remembering a Life on Facebook

Remembering a Life on Twitter

Remembering a Life on Instagram

 

4. Share Remembering A Life Blog Posts With Your Families

NFDA is working with funeral professionals and grief experts to develop blog posts that will help families navigate the significant challenges of the pandemic. Link to these posts on your website, share them on your social media platforms or link to them in emails to families. Visit the Remembering A Life blog often as it is being updated regularly.

 

5. Stay Current

Visit the Communicating with the Public information page on the NFDA COVID-19 Information Hub for the most current information and resources that will help you communicate with the families and communities you serve.

Communicating With the Public

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