Pelican & Partners Teams Up with NFDA for China Arranger Training Program > National Funeral Directors Association (NFDA)
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Pelican & Partners Teams Up with NFDA for China Arranger Training Program

September 05, 2023

In partnership with NFDA, Pelican & Partners’ Wilson Tong recently facilitated the second memorial China Arranger Training Program. Tong hosted 36 students representing 29 companies from 26 locations across the country. The training lasted 15 hours, with students completing assignments, delivering presentations and taking a required assessment.

According to Wilson, 98% of the participants rated the training as “very professional,” 93% described it as “inspiring” and “easy to understand,” and 90% strongly agreed that the training “met their expectations.”

“The assumption with professional content is the training is beneficial to participants to raise their bar of a professional standard,” Tong noted. “This opened their eyes to understand some things are possible to do because there are successful cases around.”

Melissa Loose, NFDA training and development manager, worked earlier this year with Pelican & Partners according to a negotiated agreement between NFDA and Pelican to develop this program that is rooted in the NFDA Arranger Training’s basic concepts. Loose recorded a series of videos Wilson used to frame the training’s education foundation and discussions. He then integrated appropriate cultural concepts to illustrate NFDA’s five spheres of service featured in the training. nfda.org

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