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Agenda

Meet the Mentors
Home Conferences Meet the Mentors Agenda

Sunday, August 14

5:30 - 6:30 p.m.
Registration & Welcome Reception
Great Hearth Room/Lobby

6:30 - 7:30 p.m.
Dinner
Dining Room, Garden Level

7:30 - 9:30 p.m.
Social Gathering: Bowling & Billiards
Wisteria Lanes


Monday, August 15

6:30 - 7:45 a.m.
Full Breakfast (optional)
Dining Room, Garden Level

7 - 8 a.m.
Continental Breakfast
Starvine Foyer

8 - 8:30 a.m.
Welcome
Christine Pepper, Chief Executive Officer, NFDA
Randall Anderson, NFDA President
Starvine 1 & 2

8:30 - 9:20 a.m.
From the Ground Up
Sam James, Owner, James Funeral Home & Northlake Memorial Gardens
Starvine 1 & 2

9:20 - 10:10 a.m.
The Transformative Power of Hospitality
Tom Sproles, Owner, Sproles Family Funeral Home
Starvine 1 & 2

10:10 - 10:25 a.m.
Break

10:25 - 11:15 a.m.
Lean In: Embracing the Heart of Funeral Service
Ginny Sanzo, Managing Partner, John E. Day Funeral Home
Starvine 1 & 2

11:15 a.m. - 12:15 p.m.
Lunch

12:15 - 12:30 p.m.
Class photo

12:30 - 2 p.m.
Roundtable discussion with Mentors, NFDA and the Funeral Service Foundation
Starvine 1 & 2

2 - 2:15 p.m.
Break
Starvine Foyer

2:15 - 3:45 p.m.
Roundtable discussion with Mentors, NFDA and the Funeral Service Foundation
Starvine 1 & 2

3:45 - 4 p.m.
Concluding Remarks
Starvine 1 & 2

4 - 6:30 p.m.
Group Activity
Starvine 1 & 2

6:30 - 7:30 p.m.
Dinner
Dining Room, Garden Level


Tuesday, August 16

6:30 - 7:45 a.m.
Full Breakfast (optional)
Dining Room, Garden Level

7 - 8 a.m.
Continental Breakfast
Starvine Foyer

8 - 11:15 a.m.
Group Activity with Mentors
Silverbell Pavilion

11:15 - 11:30 a.m.
Wrap-up
Silverbell Pavilion

Meet the Mentors
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NFDA Mission Statement

The National Funeral Directors Association is the world’s leading, largest and most trusted association to support funeral professionals. We provide our members with critical information, innovative tools, resources and the professional community they need to serve families, run sustainable businesses and become pillars in their communities.

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