Sunday, March 12
5:30 - 6:30 p.m.
Registration/Welcome Reception
Great Hearth Room/Lobby
6:30 - 7:30 p.m.
Dinner
Dining Room, Garden Level
7:30 - 9:30 p.m.
Social Gathering: Bowling & Billiards
Wisteria Lanes
Monday, March 13
6:30 - 7:45 a.m.
Full Breakfast (optional)
Dining Room, Garden Level
7 - 8 a.m.
Continental Breakfast
Starvine Foyer
8 - 8:30 a.m.
Welcome
Christine Pepper, Chief Executive Officer, NFDA
John O. “Jack” Mitchell IV, CFSP, CCSP, NFDA President
Kelly Manion, Director of Community Engagement, Funeral Service Foundation
Starvine 1 & 2
8:30 - 9:20 a.m.
Session 1 - Who is Successful in Death Care and Why?
David Hernandez
Starvine 1 & 2
9:20 - 10:10 a.m.
Session 2 - Connecting with Families During the Arrangement Conference
Duane Hills
Starvine 1 & 2
10:10 - 10:45 a.m.
Group Photo/Break
Starvine Foyer
10:45 - 11:35 a.m.
Session 3 - Caring for Families and Caring for yourself
Annette March Grier
Starvine 1 & 2
11:45 a.m. - 12:30 p.m.
Lunch
Dining Room, Garden Level
12:30 - 1 p.m.
Q&A with Ruby the Therapy Dog
Ruby Hightower, Therapy Dog, Hightower Family Funeral Homes
R. Bryant Hightower, NFDA Past President
Starvine 1 & 2
1 - 1:45 p.m.
Roundtable discussion with Mentors
Starvine 1 & 2
1:45 - 2 p.m.
Break
Starvine Foyer
2 - 2:45 p.m.
Roundtable discussion with Mentors
Starvine 1 & 2
2:45 - 3 p.m.
Break
Starvine 1 & 2
3 - 3:45 p.m.
Roundtable discussion with Mentors
Starvine 1 & 2
3:45 - 4 p.m.
Break
4 - 5 p.m.
Team building activity and closing remarks
Starvine 1 & 2
5 - 6 p.m.
Dinner
Dining Room, Garden Level
Tuesday, March 14
6:30 - 7:45 a.m.
Full Breakfast (optional)
Dining Room, Garden Level
7 - 8 a.m.
Continental Breakfast
Silverbell Pavilion
8 - 8:45 a.m.
NFDA/FSF Session
Silverbell Pavilion
8:45 - 9:30 a.m.
Compassion Fatigue: How to Mitigate Funeral Service Burnout
Lynda Cheldelin Fell
Silverbell Pavilion
9:30 - 10:30 a.m.
Group Activity (Developing a self-Care Plan) with mentors
Silverbell Pavilion
10:30 - 11:15 a.m.
Group Presentations
Silverbell PAvilion
11:15 - 11:30 a.m.
Wrap-up
Silverbell Pavilion