Sunday, August 14
5:30 - 6:30 p.m.
Registration & Welcome Reception
Great Hearth Room/Lobby
6:30 - 7:30 p.m.
Dinner
Dining Room, Garden Level
7:30 - 9:30 p.m.
Social Gathering: Bowling & Billiards
Wisteria Lanes
Monday, August 15
6:30 - 7:45 a.m.
Full Breakfast (optional)
Dining Room, Garden Level
7 - 8 a.m.
Continental Breakfast
Starvine Foyer
8 - 8:30 a.m.
Welcome
Christine Pepper, Chief Executive Officer, NFDA
Randall Anderson, NFDA President
Starvine 1 & 2
8:30 - 9:20 a.m.
From the Ground Up
Sam James, Owner, James Funeral Home & Northlake Memorial Gardens
Starvine 1 & 2
9:20 - 10:10 a.m.
The Transformative Power of Hospitality
Tom Sproles, Owner, Sproles Family Funeral Home
Starvine 1 & 2
10:10 - 10:25 a.m.
Break
10:25 - 11:15 a.m.
Lean In: Embracing the Heart of Funeral Service
Ginny Sanzo, Managing Partner, John E. Day Funeral Home
Starvine 1 & 2
11:15 a.m. - 12:15 p.m.
Lunch
12:15 - 12:30 p.m.
Class photo
12:30 - 2 p.m.
Roundtable discussion with Mentors, NFDA and the Funeral Service Foundation
Starvine 1 & 2
2 - 2:15 p.m.
Break
Starvine Foyer
2:15 - 3:45 p.m.
Roundtable discussion with Mentors, NFDA and the Funeral Service Foundation
Starvine 1 & 2
3:45 - 4 p.m.
Concluding Remarks
Starvine 1 & 2
4 - 6:30 p.m.
Group Activity
Starvine 1 & 2
6:30 - 7:30 p.m.
Dinner
Dining Room, Garden Level
Tuesday, August 16
6:30 - 7:45 a.m.
Full Breakfast (optional)
Dining Room, Garden Level
7 - 8 a.m.
Continental Breakfast
Starvine Foyer
8 - 11:15 a.m.
Group Activity with Mentors
Silverbell Pavilion
11:15 - 11:30 a.m.
Wrap-up
Silverbell Pavilion