In May of 2023, the NFDA hosted its latest Future’s Forum, a highly focused, forward-looking session held on an as-needed basis to tackle serious challenges impacting funeral service providers. The goal of Future’s Forum 2023 was to develop new growth and innovation strategies funeral providers could use to overcome current revenue challenges, increasing costs and staffing shortages.
In the spirit of that theme, host, Gabe Schauf is sitting down with Brie Smith, Erica Hill, and David Hernandez Jr to learn how they are looking to the future and modifying and innovating at their funeral homes for the better.