“The times they are a-changin’.” As the new generation of funeral directors finds its way into the profession, a lot can be said about the challenges that can exist as far as workplace relations go. Debates about “the new way” vs “the old way” arise. Both the definition and style of communication take new meaning to different individuals - which can give way to miscommunication and misinterpretation. Struggles with technology, new ideas, and even levels of respect can also contribute to conflict and frustration.
So how do we bring harmony to the multigenerational workforce at our funeral home? In this episode, host, Gabe Schauf, sits down with funeral director and author, Antonio Green to discuss just that. Antonio shares some of what he has learned from personal experience, presenting on and writing about professional collaboration, specifically with the millennial generation.