Changes to This Policy
European Union Privacy Notice
Who We Are
NFDA is the world’s largest association of funeral homes and funeral directors. Its mission is to serve as the worldwide source of expertise and professional resources for all facets of funeral service.
Personal Data is a legal term that describes any information that identifies a particular person.
For purposes of the GDPR, personal data is any information that can identify you, either directly or indirectly, such as a name, NFDA member number, your IP address, address, or information about your physical, physiological, genetic, mental, economic, cultural or social identity.
We are providing you this notice because we have collected some of your personal data from you. We collect your data for a variety of reasons, depending on whether you are a member, a prospective member, or a visitor to the website.
Why We Collect and How We Use Personal Data
The collection and use of personal data is important for NFDA to support our mission and serve our membership in the following manner:
- Deliver the information, programs, products and/or services that meet members’ needs.
- Evaluate and respond to members’ questions and requests.
- Provide members with support and membership benefits.
- Communicate with membership through various channels, including mail, email, telephone, apps, online chats, in person, and social media.
- Process members’ payments and account adjustments.
- Create and manage membership and account registrations.
- Conduct and administer surveys and studies.
- Evaluate and improve our educational offerings, services, member benefits, and other operations.
- Protect against and prevent fraud and unauthorized transactions, investigate complaints and claims, and provide other security protections.
- Comply with and enforce applicable legal obligations, NFDA’s policies, and NFDA’s terms and conditions.
- Perform other business functions consistent with NFDA’s mission and serve the membership.
How Long Do We Keep Your Personal Data?
If you are a member, prospective member, or visitor to the website, we will keep your personal data on an ongoing basis for so long as we have a legitimate interest to inform you of our services, or until our relationship has terminated, as the case may be. We are required to retain certain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices.
Your Rights as a Data Subject
You have important rights that you may exercise to protect your personal data. You may access those rights at any time by contacting us at email@example.com.
You have the following rights concerning your personal data that we hold and process that you can exercise at any time:
· Right of access – you have the right to request a copy of the information that we hold about you.
· Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
· Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
· Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
· Right of portability – you have the right to have the data we hold about you transferred to another organization.
· Right to object – you have the right to object to certain types of processing such as direct marketing.
· Right to judicial review: if NFDA refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in the process below.
Please note: we will not be able to delete information that is required to maintain our business purpose or that is required to facilitate your contract with us. All the above requests will be forwarded on to other parties holding and processing your data where appropriate.
What forms of ID will I need to provide to access this?
You will need to send an email from the email address account associated with your personal data as stored on NFDA's systems.
Under what circumstances will NFDA contact me?
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to protections and procedures to minimize the risk of unauthorized access or disclosure.
For certain types of personal data, we have asked for your consent to use the data for certain described purposes at the time you provided it. You may withdraw your consent at any time.
When you give us your consent, you are giving us permission to process your personal data specifically for the purpose identified in the consent request. Where we ask you for additional personal data, we will obtain your consent to our proposed use of that data where required, and always tell you why and how the information will be used.
You may withdraw consent at any time by sending an email to firstname.lastname@example.org.
Sharing With Third Parties
We may pass your personal data on to external business partners and third-party service providers contracted by NFDA to perform certain services for us, or to collaborate directly with you as an NFDA endorsed vendor. For a complete and up-to-date list of the third parties we are currently using, please send an email to email@example.com
Any third parties that we may share your data with are obliged to keep your details securely, and to use them only for the purposes identified within their agreement with NFDA. When they no longer need your data, they will dispose of the details in line with the agreement. If we wish to pass your personal data onto any additional third parties, we will only do so once we have obtained your consent, unless we are legally required to do otherwise.
NFDA is headquartered in the United States and all of our data processing activities occur in the United States. Any personal data you provide to us, including through our websites and apps, will be transferred to, processed, and stored in the United States. By providing us your personal data or using our websites and apps, you acknowledge that the United States has standards for the processing and storage of personal data that may not be equivalent to (and may be less comprehensive than) those in the country where you reside and/or are a citizen, and you consent to our collection, transfer, processing, and storage of your personal data in the United States.
Our websites and apps are not intended for use by children under the age of 13 and we do not knowingly collect personal data from such children. If a child under the age of 13 has provided us with personal data, we ask that a parent or guardian contact us so that the personal data can be deleted.
The NFDA website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize NFDA pages, or register with NFDA site or services, a cookie helps NFDA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same NFDA website, the information you previously provided can be retrieved, so you can easily use the NFDA features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NFDA services or websites you visit.
Security of Your Personal Information
NFDA secures your personal information from unauthorized access, use or disclosure. NFDA secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to NFDA’s website or to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. NFDA also does not store more than the last four digits of credit card numbers in NFDA’s database.