Other Questions

• Your local and/or state public health officials may be making recommendations for the care of decedents and/or public gatherings that are more stringent than what the CDC and federal government have recommended. In these cases, you should defer to your state and/or local public health officials.
• The CDC has advised if you think you have been exposed to COVID-19 and/or develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice. If you are concerned about a potential exposure, this risk assessment for healthcare personnel (HCP) from the CDC may be useful.

Many different kinds of businesses, including funeral homes, are sharing information with their clients and customers to let them know about the steps they are taking to prevent the spread of COVID-19.

See the "Communicating With The Public" section of our COVID-19 information page for tools and resources. 

Communicate, communicate, communicate!

If you are a funeral home owner, it is your responsibility to protect the health and safety of your staff. We urge you to carefully review funeral home-specific guidance as well as:

• CDC Resources for Businesses and Employers.
• Information from OSHA about employer obligations during the COVID-19 situation: Guidance on Preparing Workplaces for COVID-19 and OSHA’s COVID-19 Information Page.
• An FAQ on COVID-19 prepared by SESCO Management Consultants, NFDA’s endorsed human resources consultants.
  • NFDA members are also entitled to free advice via NFDA's Human Resources Hotline, 800-764-4127 or sesco@sescomgt.com.
• The Department of Labor’s information regarding COVID-19-related issues.

We encourage you to prepare a plan of action for your business and then meet with all full- and part-time staff – from funeral directors to administrative assistants to maintenance staff – to ensure everyone is aware of the role they can plan in keeping themselves, their co-workers and client families safe.

As new information comes up or as you adjust your plan of action, share it with all staff.

In addition to discussing your plan of action with staff, also be in communication with other third-parties you may work with such as florists, caterers, removal services, etc.