2022 Agenda

Seminar Day 1: Friday 1 - 6 p.m.
Seminar Day 2: Saturday 8 a.m. - 5 p.m.
Seminar Day 3: Sunday 8 a.m. - 12 p.m.

As families’ wishes continue to evolve, it is important to offer a variety of services that meet their needs and exceed their expectations. Fewer families incorporate religious rites into memorial services now so how can you fill that gap? Many funeral homes look to celebrants and find it most economical to train their staff to accommodate this growing demand for customized services. A certified celebrant works with a funeral director to provide a personalized service that reflects the personality and life of the deceased. (17 CE hours through InSight Institute).

Whether you currently own or operate a crematory, are thinking of opening one, or want to evaluate a third-party crematory, this training is essential for your success. NFDA’s Cremation Certification Program covers best practices for safe, proper and ethical crematory operations; sets the standard for excellence, compliance and integrity in cremation services; and provides the information you require to address potential cremation liability issues. NFDA offers the only cremation certification program specifically created to protect funeral directors and the families they serve. Seminar and test based on NFDA Cremation Standards for Funeral Service Professionals manual. CE and certification require passing the online Cremation Certification Test. (7 CE hours)

Learn how to deliver attentive service before, during, and after the arrangement conference through NFDA’s own creative five-step process. This high-energy, interactive program provides those meeting with families the tools to convey the value of the their Deathcare offerings, support families, and design memorable life-honoring events. Through a combination of small- and large-group discussions, problem-solving and creative collaboration, attendees will leave with fresh approaches for meeting families’ needs both inside and outside of the arrangement conference room. (Up to 8 CE hours)

Instructors will illustrate step-by-step techniques to make viewing possible when faced with the worst cases imaginable. Discover how to chemically treat and restore various levels of decomposed and traumatized individuals. Expand your knowledge and comfort level to tackle the most difficult cases. Chemical selection and techniques will be discussed. See and learn what new products and techniques are in the prep room. We’ll examine conditions such as edema, jaundice, cancer and severe emaciation and discuss how to solve these modern-day dilemmas in the preparation room. (4 CE hours)