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United Airlines (UA) - Airline Requirements

United Airlines (UA)

Phone: 800-468-1800

United Airlines Cargo
P.O. Box 66100
Chicago, IL 60666-0100


  • Advance reservations are required.
  • The customer must comply with all local, state, federal and international regulations.
  • Funeral shipments must be shipped in an acceptable casket and air tray or combination unit. Air trays are available for purchase at most United Cargo facilities.
  • For cremated remains transported within the U.S. (including Puerto Rico), United recommends our SPD Small Package Service.
  • Certificate of Death, burial permit, burial removal permit and/or other documentation as required by local, state, federal and international regulations must accompany funeral shipments.
  • For bereavement fares, certain eligibility requirements apply.
  • Shipments greater than 500 pounds require advance notification and approval by the TrustUA Desk

United Airlines Serves: