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CPC Program Purpose, Mission and Vision

CPC PURPOSE

The primary purpose of the NFDA Certified Preplanning Consultant (CPC) certification program is to promote and enhance ethical obligations, service to families, and compliance with laws and regulations affecting the funeral consumer, and to establish the highest standards of professional excellence through voluntary certification.

CPC MISSION

The mission of the NFDA Certified Preplanning Consultant (CPC) Program is to promote expertise and professionalism in advance funeral planning by recognizing individuals who have met defined criteria and demonstrated knowledge through a certification examination on preplanning standards.

The CPC certification program is not designed to determine who is qualified or who shall engage in advance funeral planning, but rather to promote a level of professionalism, compliance, and ethical service to families that choose to plan and/or fund funerals in advance.

NFDA works with the Employment Research and Development Institute (ERDI), a national testing company, to develop the CPC examination. The CPC program is accredited by the Academy of Professional Funeral Service Practice (APFSP) and by most state boards. The examination is based on an analysis of preplanning consulting practice and was developed by ERDI with the assistance of a team of practitioners.

CPC VISION

In order to accomplish this mission, in accordance with the NFDA Code of Professional Conduct, NFDA is committed to the long-term vision of ensuring that every consumer will receive the best, most caring, respectful, ethical, and lawful professional service when they choose to plan a funeral in advance. In addition, while its public policy position is that all individuals who arrange funeral services on a preneed basis must be licensed funeral directors, via the CPC program NFDA is committed to raising the professional standards of all individuals who are currently allowed by their state laws to preplan funerals.