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Why Call the Funeral Service Help Line

Arranging a meaningful funeral? At some time in our lives, most of us will make or assist in making funeral arrangements. This can mean considering many decisions at a very difficult and emotional time.

Funeral directors are there to offer help and guidance during one of life's most difficult times, but there are things you can do to help yourself as well. Call us. We can help.

Selecting a funeral home? NFDA members are committed to serving families with the highest level of compassion and respect. All members pledge to abide by NFDA's strict Code of Professional Conduct.

When selecting a funeral service provider, be sure to ask if the firm is a member of the National Funeral Directors Association. If you would like assistance locating an NFDA-member firm, visit our Online Member Directory or contact a Funeral Service Help Line representative at 800-228-NFDA (800-228-6332). Call us. We can help.

Grieving the loss of a friend or loved one? Whenever there is a loss—spouse, parent, child, sibling, grandparent or friend—those left behind often struggle with a variety of confusing and conflicting emotional and physical changes.

Many people do not understand that the stages of grief are often predictable, normal and must be experienced for a healthy recovery. Call us. We can help.

Faced with explaining a death to a child? As a parent or significant adult in a child's life, you will need to provide support, answers and advice to help your child in addition to struggling with your own pain and grief.

Don't turn away from a child because you're not sure what to say or do. It doesn't need to be as difficult as it might seem. Call us. We can help.

Considering planning in advance? Thinking about your own funeral may be disconcerting, but knowing what kind of arrangements you want may be very comforting to your family.

Advance planning can be as simple as making sure your family knows your wishes, or as complex as prepaying for merchandise and services.

If you are thinking of paying in advance, you should review NFDA's Bill of Rights for Funeral Preplanning. Call us. We can help.

Have concerns about a funeral service experience? NFDA funeral homes take pride in providing high standards of service, but we realize that problems do occur.

If you are unable to resolve a concern with a funeral director, there are other options to pursue. If an NFDA member is involved, your options include using NFDA's Code of Professional Conduct enforcement process. Call us. We can help.