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What the Funeral Service Help Line Can Do

What can the Funeral Service Help Line do for me?

A Funeral Service Help Line representative will listen carefully to your questions or concerns and will provide you with advice, information and guidance.

Free copies of the following brochures are also available on specific topics, including:

  • Understanding Cremation
  • Planning a Meaningful Funeral
  • Healing After the Loss of a Loved One
  • Helping Children Through their Grief
  • Planning a Funeral in Advance

What can't the Funeral Service Help Line do for me?

The Funeral Service Help Line cannot:

  • Provide funding for funeral services.
  • Mediate disputes, but can refer you to others that can. In the case of a formal complaint involving an NFDA member firm, the NFDA investigator in the case may attempt to mediate a resolution.
  • Act as a regulatory enforcement or disciplinary authority, but can refer you to agencies that can.
  • Refer you to a specific funeral director or firm, but can help you locate NFDA members in your area.

The Funeral Service Help Line is your best resource for information on all aspects of funeral service. Call 800-228-NFDA. (800-228-6332)