Home Education Certification & Training Programs NFDA Arranger Training

NFDA Arranger Training

Creating memorable customer experiences and life tribute events

Are you:

  • seeking ways to convey the value of the funeral?
  • at a loss for words when families ask for direct cremation?
  • fearful of where your firm will be in five years?

Learn how to make the most of the arrangement conference through a creative, five-step process you’ll discover through the exclusive NFDA Arranger Training program.

This high-energy, interactive program provides you with the tools you need to convey the value of the funeral to families and partner with them to design memorable life tribute events.  

Through a combination of small- and large-group discussions, problem-solving and creative collaboration, you’ll leave with fresh approaches and new ideas to transform your arrangement conferences.

You'll also take home comprehensive tools and resources you need to initiate an action plan for your team, including exclusive guidelines from T. Scott Gilligan, NFDA General Counsel; Dr. Jason Troyer and other notable sources!

Space is limited, so be sure to register early! 

Register Online

State associations say it best!

"Program was absolutely amazing!  I've sat through several 8 hour classes before and they were boring beyond boring. I was engaged the whole time with this training and was very informative.  Took a lot of great ideas that I will start using at our funeral home. I highly recommend."

Chuck Robertson
Texas Funeral Directors Association

Our attendees say it best!

“NFDA's Arranger Training is a must do for any funeral professional. The interactive training along with the workbook, that you get to keep, will assist you with the tools and ideas to continually build relationships with families and convey the value of what we do each and every day to celebrate life.”

Gene Andrus, CFSP, CCO
Lynch & Sons Funeral Directors Clawson, MI

*State CE approval varies. All NFDA online courses are approved for continuing education by the Academy of Professional Funeral Service Practice (APFSP) and most state licensing boards. Contact your state licensing board or NFDA for specific state CE information.

Presented educational material does not denote that NFDA endorses, recommends or supports the opinions expressed by the presenter or author. The content presented is informational only. For specific legal or compliance advice contact your firm's legal counsel. NFDA does not warrant the accuracy of any of the information presented, and NFDA shall not be liable for the actions or inactions of funeral establishment owners, managers or employees in respect to the information presented in this educational product.