NFDA Home > TSA Known Shipper > Becoming a "Known Shipper"
If a funeral home owner wishes to become a "known shipper," TSA officials tell NFDA they must contact each air cargo carrier directly to begin the application process. Below is information NFDA has collected from the major airlines to help funeral home owners establish their firms as a "known shipper," or, at the least, inquire about each airline's process.
Alaska Airlines
Call 800-225-2752 or visit the Alaska Airlines Website
American Airlines
Call 800-227-4622. You may also visit www.aacargo.com; select "Getting Started with AA Cargo" (right-hand side of page). Follow the instructions under "Step 1 - Set Up Your Shipping Account" to complete a Precise Account Locator (PAL) application. They have also prepared an online resource to help you navigate the changes ahead. For more information, please visit www.aacargo.com/shipping/humanremains.jhtml.
Delta / Northwest
Call 1-800-DL-CARES (1-800-352-2737) or visit the Delta Website
Frontier Airlines
Call 800-394-2158 or visit the Frontier Airlines Website
JetBlue
Call 954-385-3409 or toll-free 866-287-2583.
United
Call 800-468-1800.
US Airways
Call 888-300-0099 or visit the US Airways Website (download the appropriate form in the "Known Shipper Validation" section)
TSA Information & Resources
If you have any questions about complying with the TSA "known shipper" policy, please contact your personal Member Services Representative at 800-228-6332.