NFDA Home > TSA Known Shipper > Becoming a "Known Shipper"
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Becoming a "Known Shipper"

If a funeral home owner wishes to become a "known shipper," TSA officials tell NFDA they must contact each air cargo carrier directly to begin the application process. Below is information NFDA has collected from the major airlines to help funeral home owners establish their firms as a "known shipper," or, at the least, inquire about each airline's process.

Alaska Airlines

Call 800-225-2752 or visit the Alaska Airlines Website 

American Airlines

Call 800-227-4622. You may also visit; select "Getting Started with AA Cargo" (right-hand side of page). Follow the instructions under "Step 1 - Set Up Your Shipping Account" to complete a Precise Account Locator (PAL) application. They have also prepared an online resource to help you navigate the changes ahead. For more information, please visit

Delta / Northwest

Call 1-800-DL-CARES (1-800-352-2737) or visit the Delta Website

Frontier Airlines

Call 800-394-2158 or visit the Frontier Airlines Website


Call 954-385-3409 or toll-free 866-287-2583.


Call 800-468-1800.

US Airways

Call 888-300-0099 or visit the US Airways Website (download the appropriate form in the "Known Shipper Validation" section)

TSA Information & Resources

If you have any questions about complying with the TSA "known shipper" policy, please contact your personal Member Services Representative at 800-228-6332.