Managing your funeral home business covers many different aspects beyond providing quality service to families. It often includes topics such as human resources, accounting, buying or selling, succession planning and much more.
Within the Related Information section on the right, you'll find additional links to resources that relate specifically to business management, including articles, continuing education, consumer resources, sample legal documents and forms.
What do the families you serve think about you?
Survey data can help you improve the level of service your entire staff provides to families! Customer satisfaction data is a key performance indicator for making strategic business decisions for success.
We’ve made the online survey system even better! The new NFDA Online Family Satisfaction Survey system is easier to use and now includes unlimited surveys with a detailed report package with your annual subscription.
|Events||Education||Member Benefits||About NFDA|
|NFDA Event Calendar
NFDA International Convention & Expo
Asia Funeral and Cemetery Expo & Conference
NFDA Advocacy Summit
NFDA Professional Women's Conference
NFDA Leadership Conference
NFDA Technical Skills Seminar
NFDA Meet the Mentors
CANA & NFDA Cremation Symposium
All Funeral Service Events
Certified Preplanning Consultant Program
Careers in Funeral Service
Licensing Boards & Requirements
All Member Benefits
NFDA Public Policy Positions
NFDA Executive Board
Governance & Structure
Code of Professional Conduct
Research & Information