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NFDA Press Releases

NFDA Launches Expanded Family Satisfaction Survey Program

For Immediate Release: September 4, 2014

Brookfield, Wis. – The National Funeral Directors Association (NFDA) has redesigned its NFDA Family Satisfaction Survey, giving members a dynamic, comprehensive tool that will provide owners and managers with the critical data on customer service they need to improve their business' and employees' performance.

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