From webcasting to pet services, personalization to community outreach - like any other business, funeral homes need to expand their services and programs in order to meet the needs of consumers and uphold a reputable presence in the community. As consumer needs continue to evolve, it’s more important than ever to seek out innovative ways to stand out and serve families with excellence.
As part of the entry process, program participants are required to write an essay describing the development and execution of an innovative program or service that had a positive impact on those served. The categories below contain innovative ideas essays from the 2010 Pursuit of Excellence Award recipients. See what ideas, big and small, had a powerful impact on families and communities throughout the country. After exploring your colleagues' successful programs and services, you're sure to get the inspiration needed to ignite your own firm's innovation!
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