Transforming Your Business – One Funeral at a Time: Tearing Down the Sign
Thursday, July 10, 2014 - 1-2 p.m. CT (1 CE hour)
It's time to shift to a new value paradigm to ensure the longevity and success of your funeral home!
It’s been said there’s a sign in front of too many funeral homes that says: “Slowly but surely going out of business.” You may think the sign applies to the “other guy,” but the sign might just be in your own front yard! Based on his highly successful organization’s journey of discovery and the difficult steps they took to “tear down the sign,” Michael Schoedinger will help you shift your firm to a new value paradigm that will meet the needs of your families by helping survivors heal. It’s not just about handling the logistics (who, what, where, when). Start providing a new level of care – and profitably market the improvements you make to your community.
• Overcome the challenges created by a history of handling logistics vs. helping survivors heal
• Use the Wolfelt model of “evasion vs. encounter” to help the bereaved heal
• Analyze your business to measure the level of care and grief support you provide
• Implement a new value paradigm that provides 80% grief support
• Improve the level of care provided beginning with the arrangement conference
Presenter: Michael Schoedinger, CFSP, CPC, is President of Schoedinger Funeral & Cremation Service, Columbus, Ohio, and a sixth generation owner of the firm. With 15 chapels, 4 crematories, and a pet cremation service, Schoedinger Funeral & Cremation Service is one of the largest privately owned funeral companies in the U.S.
|NFDA Member 1st Registrant (includes CE)||$119|
|Additional Member Registrant requiring CE||$60|
|Nonmember 1st Registrant (includes CE)||$179|
|Additional NM Registrant requiring CE||$110|
CANCELLATION POLICY: Full refund if cancellation received at least one business day prior to event. $50 fee applies to cancellations received day of event. All cancellations must be in writing: FAX to NFDA, 262-789-6977.
Note: All times listed are Central Time.
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