The NFDA Certified Preplanning Consultant (CPC) Program is the only national certification program in the specialized field of advance funeral planning. This program was created by funeral service professionals, in response to consumer expectations for service with integrity, in 1997. It promotes the expertise and professionalism of those who are eligible to assist in the process of advance planning under state preneed laws, and sets the industry standard of excellence and integrity in preplanning through voluntary certification.
Through the CPC designation, NFDA grants formal recognition to individuals who have met certain predetermined professional qualifications including successful completion of the CPC examination, (independently scored by an outside testing firm).
What can CPC certification do for me?
Becoming CPC certified can enhance your reputation through recognition that you have met the national standard of excellence in preplanning.
The CPC credential adds value to your relationships with families – telling them you are committed to delivering exceptional customer service, maintaining the highest ethical standards, and advancing your professional knowledge.
Who qualifies for CPC certification?
You must be eligible and permitted by state law to preplan funerals with the public and currently employed in the preplanning field. Eligible non-funeral directors are required to verify that they have completed a minimum of 12 months of employment in the preplanning field prior to the date of application. A CPC Associate designation is offered for key preplanning staff who are not responsible for preplanning funerals with the public.
Can I earn CE?
Yes – most state funeral licensing boards and many state insurance licensing boards approve CPC seminars and correspondence study for continuing education; approved hours vary by program and state. The program is approved by the Academy of Professional Funeral Service Practice (ABFSE).
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