September 1999
Features
-
Workforce Stability
Increase your firm's efficiency and bottom line by reducing costly employee turnover by Roger E. Herman -
Managers vs. Embalmers
Five problems facing embalmers... and what managers can do about it by Vernie Fountain -
Explosive Situations
Conflict-resolution techniques help you diffuse differences in a healthy manner for all involved by Stephen R. Rocco -
Feet 101
A primer for women on coping with foot and joint disorders by Leslie M. Keenan -
Remaking the Distribution Chain
Is there a future for the middleman? by John R. Graham -
Renovate, Expand or Build New?
Wallpaper and lighting fixtures are not the only decisions you will need to make by Bob Killingsworth -
Are You in the Running?
Third-party preneed marketers can help you in the race for future business by Smaantha Franck
Departments
- President's Perspective
- Editor's Desk
-
Grief Relief
Sleep Relief: A simple checklist for getting a better night's sleep by Victor M. Parachin -
Customer Care
Adding Value to Cremation by Alan D. Wolfelt, Ph.D. -
Washington Wire
Joining a Winning Program by Jack Hogan -
Funeral Director's Library
Cemetary Art: A Grave Interest: Book celebrates Midwest's unique memorials, from hovering angels to a giant baseball by Dennis E. Ferrara -
Compliance Connection
Disabling the ADA: The Supreme Court limits the reach of the Americans with Disabilities Act by Edward M. Ranier -
My Thoughts
Death, the Funeral Home & the Funeral Practitioner by Howard C. Raether - Newsline
-
NFDA Reports
Executive Director, New NFDA Members - Member News
- Supplier News
- School News
- In Remembrance
- Calendar
- Classified Ads
- Advertising Index