August 1999

Features

The Web: Are You a Spider or a Fly?
Juicy morsels to make Internet technology work for you by Kim Richardson
The Funeral Home Chaplain
Part II: Reaching out to clients and community by Rev. Richard B. Gilbert
Second-to-die Insurance
A safety net in family succession planning by Dale L. Rollings
The World's Greatest Philanthropy
Memorial donations to Shriners Hospitals provide free medical care to thousands of kids
The Future of Disaster Response
Part I: Should individual states rely on the federal government to respond to domestic disasters? by Melissa Johnson-Williams
The Future of Disaster Response
Part II: The role of federal government in disaster response by Gary Abe
Post-Enucleation Care of the Eye Donor for Embalmers & Eye Enucleators by Michael M. Marquette

President's Perspective
Editor's Desk
Grief Relief
When Widowhood Comes Early by Victor M. Parachin
Customer Care
You are not an Island: Funeral directors need intimate, supportive relationships, too by Alan D. Wolfelt, Ph.D.
Washington Wire
Congress has left the Buildling: The congressional recess is the perfect time to invite elected officials to your firm by John H. Fitch Jr.
Funeral Director's Library
Memorialization in Different Forms: New book explores the beauty and solace offered by words of loss by Howard C. Raether
My Thoughts
Disclosure & Adaptability by Howard C. Raether
Newsline
NFDA Reports
Executive Director, New NFDA Members, 1998 Annual Report
Member News
Supplier News
School News
In Remembrance
Calendar
Classified Ads
Advertising Index