April 2009
Features
- Maximize Your Membership by Emilee High
- Making the Right Choice by Cydney Griffith and Renee Torres
- Are You Running Your Business or is Your Business Running You? by William Stovall
- Is There Really a Shortage of Qualified Help? by Jzyk Ennis, MPS, CSFP
- Recruitment and Retention: The State of the Funeral Industry
Departments
-
Editor’s Desk
The Certainty of Death(care) by Chris Raymond -
President’s Perspective
Honored to Serve by John D. Reed Sr. -
Finance 101
Of Capitalism and Ego by Daniel M. Isard -
Washington Wire
Building Relationships by Lesley Witter -
Media Matters
127-year-old Joins Social Networking Craze by Jessica Koth -
From the CEO
The Great Customer Experience by Christine Pepper






