NFDA has a governing structure that includes a nine-member elected Executive Board, a Policy Board made up of representatives from every state, and a House of Delegates. NFDA’s Constitution and NFDA's Bylaws are the official documents outlining NFDA’s governing structure. The number of delegates is based on the number of members in a state. NFDA strongly encourages its members to participate in these volunteer positions, as well as join one of NFDA’s committees, which focus on NFDA operations, educational opportunities, communications, government relations, and special tasks forces. NFDA also develops funeral service leaders through effective partnerships with allied and state-level funeral associations.

Staffed by 49 employees, NFDA is headquartered in Brookfield, Wisconsin, and has a government relations office in Washington, D.C., which proactively works to ensure that the nation’s lawmakers understand the issues affecting funeral directors and the families they serve. NFDA is classified as a 501(c)6 non-profit organization.