With the increasing rate of cremation, it's more important than ever for you to be fully prepared to serve families that choose cremation. That includes having a firm grasp on your professional and ethical responsibilities to the families you serve. NFDA's new Certified Crematory Operator (CCO) Program was developed for all funeral professionals, whether they use a third-party crematory, own or operate their own crematory, or are thinking of owning a crematory. After completing the program, you will have a thorough understand your legal and ethical obligations during the entire cremation process, from the moment you take a decedent into your care, until you return the cremated remains to the family. The next CCO program will take place on May 28 in Linthicum Heights, Maryland. Nearly 70 people have already registered ... don't miss out!
The NFDA CCO program is for any funeral professional who offers cremation services to families – and that's almost everyone – whether your firm owns a crematory or uses a third-party. The program, which is even taught by two licensed funeral directors, covers everything you need to know in order to knowledgably and ethically provide cremation services to families. Topics that are covered include:
The May 28 seminar will include a state-specific review of Maryland rules and regulations. NFDA CCO certification is recognized by the Maryland Board of Morticians and Funeral Directors and the Maryland Office of Cemetery Oversight to meet Title 10 Department of Health and Mental Hygiene 10.29.17(.04)(B)(5) requirement to achieve Maryland certification as a Registered Crematory Operator.
As the trusted leader in funeral service, NFDA set the bar higher with a cremation certification program that not only emphasizes professional excellence and customer service, but reinforces the important role that ethics plays in serving families that choose cremation. Learn how you can serve families at the highest level of professional excellence and integrity. Make plans to attend the NFDA CCO Program in Maryland on May 28 (Linthicum Heights is located less than five miles from Baltimore/Washington International Thurgood Marshall Airport). For more information or to register, visit www.nfda.org/cco or call your personal member services representative at 800-228-6332.
NFDA thanks the Maryland State Funeral Directors Association for hosting the certification seminar and Implant Recycling for providing meals to attendees.
Mark your calendars and stay tuned for registration details on these CCO programs scheduled in 2014:
Want to Bring the CCO Program to Your State?
Hosting the NFDA CCO Program couldn't be easier; NFDA takes care of all of the hard work, including collecting registrations and applying for continuing education from your state board. If you would like to see this program come to your state, please contact NFDA Senior Vice President of Cremation Services Mike Nicodemus at 800-228-6332.
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