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FTC and IRS Issue Scam Warnings

Posted: April 14, 2014

If you receive an email allegedly from the FTC or a call from someone claiming to work for the IRS, beware! These emails and calls are scams.

Fake FTC Emails

The FTC warning small businesses that an email with a subject line "Pending consumer complaint" is not from the FTC. The email falsely states that a complaint has been filed with the agency against their company. The FTC advises recipients not to click on any of the links or attachments with the email. Clicking on the links may install a virus or other spyware on the computer.

The FTC's advice: Delete the email. For more information on malicious software (malware), visit www.OnGuardOnline.gov/malware.

You may report scam emails to the FTC using the agency's Complaint Assistant website.

A Warning from the IRS

The IRS is alerting the public about a phone scam that targets people across the nation, including recent immigrants. Callers claiming to be from the IRS tell intended victims they owe taxes and must pay using a pre-paid debit card or wire transfer. The scammers threaten those who refuse to pay with arrest, deportation or loss of a business or driver's license.

The callers who commit this fraud often:

  • Use common names and fake IRS badge numbers
  • Know the last four digits of the victim's Social Security number.
  • Make caller ID appear as if the IRS is calling.
  • Send bogus IRS emails to support their scam.
  • Call a second time claiming to be the police or DMV, and caller ID again supports their claim.

The truth is the IRS usually first contacts people by mail – not by phone – about unpaid taxes. And the IRS won't ask for payment using a pre-paid debit card or wire transfer. The agency also won't ask for a credit card number over the phone.

If you get a call from someone claiming to be with the IRS asking for a payment, here's what to do:

  • If you owe federal taxes, or think you might owe taxes, hang up and call the IRS at 800-829-1040. IRS workers can help you with your payment questions.
  • If you don't owe taxes, call and report the incident to the Treasury Inspector General for Tax Administration at 800-366-4484.
  • You can also file a complaint with the Federal Trade Commission using the agency's Complaint Assistant website. Add "IRS Telephone Scam" to the comments in your complaint.

Be alert for phone and email scams that use the IRS name. The IRS will never request personal or financial information by email, texting or any social media. You should forward scam emails to phishing@irs.gov. Don't open any attachments or click on any links in those emails.