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NFDA Staff

Christine Pepper, CAE – Chief Executive Officer
Responsible for all facets of the Association’s operations. Works with the President to set agendas for meetings, priorities for recommendations, and insures compliance with Board decisions.
Phone: 262-789-1880
Toll-Free: 800-228-6332

Click on department name below to view staff photos and responsibilities.

Administration Department
Patti King, Human Resources Manager
Mary Lovas, Executive Assistant

Lesley Witter, MPA, CAE, Senior Vice President, Advocacy
Adviel "A.J." Jusino, Advocacy Coordinator

Business Development Department

Anthony Kaniuk, Senior Business Development Executive
Lorri Wagner, Account Executive - Sales
Karen Wicker, Expo Manager

Communications Division
Gail Marquardt, Vice President, Communications
Jessica Koth, Public Relations Manager
Melissa Marney, M.B.A., Marketing Manager
Scott High, Graphic Designer
Sandy Wagner, Communications Coordinator

Edward J Defort, Publisher & Editorial Director
Dawn M. Behr, Managing Editor
Brooke Luteyn, Art Director

Mike Nicodemus, Vice President, Cremation Services

Finance Department
Todd Etheridge, Controller
Julie Bernard, Accounts Payable/Resource Manager

Carol Jo Shonka, Mailroom Coordinator

Information Technology Department
Bradley Roark, Information Technology Administrator
Matthew Roell, Systems Engineer

Member Relations Division
Anna Bernfeld, Senior Vice President, Member Relations
Morgan Schlender - Account Executive-Endorsed Programs & Membership
Kim Klotz, Member Services Representative Manager
Patricia Bykowski, Member Services Representative
Ruthann Johnson, Senior Member Services Representative
Debra Zauner, Member Services Representative
Erin Sweeney, Receptionist/Assistant Member Services Representative

Professional Development Division
Connie Smith, Senior Vice President, Professional Development
Colleen Murphy Klein, M.A., Vice President, Professional Development
David Larsen, Convention, Events and Meetings Director
Lacy Robinson, Director, Member Development
Carmella Hansen, Manager, Professional Development
Kristi Klemens, Meetings Planner
Faye Bonini, Professional Development Coordinator
Deana Gillespie, Research Manager
Shari Foucault, Meetings & Education Specialist
Jacklyn Lindberg, Education Specialist

Strategic Development Division
Carol Hendrick, Senior Vice President, Strategic Development
Patricia Dreckmann, Administrative Assistant

Funeral Service Foundation
Danelle O'Neill, Executive Director
Kelly Manion, Director of Communication