Posted: June 13, 2014
NFDA recently received information from the National Personnel Records Center (NPRC) outlining the current procedures for coordinating the burial of a military veteran or retiree.
To Schedule a Burial in a Federal Cemetery:
If the veteran/retiree will be buried in a Department of Veterans Affairs National Cemetery (federal cemetery), first contact the National Cemetery Administration Scheduling Office. Even if you are missing the required documentation you should still call the Scheduling Office; agents there will assist with obtaining missing documentation from NPRC.
If the veteran/retiree will NOT be buried in a federal cemetery and the family needs documentation for proof of military service (e.g., separation document; DD Form 214 or its earlier versions or equivalent, etc.), then submit Standard Form 180, along with proof of death, to NPRC. Only request the separation document – requesting any other documents or services may slow down the response. The following are acceptable forms of proof of death:
If your request is urgent (e.g. funeral) and there is a deadline associated with your request, please provide this information in the "Purpose" section of the Standard Form 180 and fax it to the NPRC customer service team at 314-801-0764.
It is the NPRC's goal is to complete all urgent requests within two working days. Please contact our customer service staff at 314-801-0800 if you have questions or require same day service. Due to the large number of calls, hold times are often long. However, once you reach a technician they will be happy to assist you with emergency service.
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